I've purchased a ring from your shop. Now what?

While some pieces are read to ship, most of our jewelry is made to order. Rest assured, if you’ve received confirmation, we've received your order and your piece is in the works!

We will be in touch within 3-4 weeks when it is ready to ship!

Can I share a design vision I haven't seen on your site before?

Of course! Custom design is our speciality. While some signature designs make it to the Shop, most are brought to life uniquely for someone special.

We love hearing about your vision, and whether or not you find inspo in styles on the site or social media, we’d love to bring it to life!

I saw one of your rings on social but it's not on your webpage. What should I do?

We share not only our signature styles but also our many one-of-a-kind custom designs on social. If you’re interested in custom design and a specific style piques your interest, please fill out the form above. We’d love to chat more!

What if I don't know anything about diamonds or design...is custom the right choice for me?

Absolutely! We’ll hold your hand through every step of the design and fabrication process. Our collaborative approach ensures we have your input and approval at every milestone, and we’ll provide as much or as little guidance as you need, depending on your vision!

How long does it take to make a custom ring?

From our initial discovery call through design, sourcing, hand-selecting, and putting the final touches on your stone, setting, and all, we typically work together for 6-8 weeks.

Are your diamonds ethically sourced?

Yes! All of our diamonds are ethically sourced and adhere to the Kimberley Process.

Do you ever work with lab grown diamonds?

Absolutely.

We can custom design using natural or lab grown diamonds- depending on your preference, budget, vision, etc.!

I actually have a whole brand dedicated to lab diamond jewelry. You can check it out here!

Where are your custom rings made?

Everything is custom made in New York City in our exclusive jeweler's shop.

Can I shop for rings in person?

We see custom-design clients in person in NYC, by appointment only.

Before scheduling an in-person session, we first require a call to learn more about you and explain our custom process to tailor the appointment specifically for you if you’d like to move forward!

What if I don't live in NYC?

No problem! We have clients all over the world!

You can custom design with us from anywhere. We stay in close contact with our clients via video, phone, and email to ensure you’re involved every step of the way.

I've already sourced a diamond from another vendor. Can you set it?

While we will sometimes re-set heirloom diamonds on a case-by-case basis, we do not typically set diamonds sourced from outside vendors.

If you’d like to inquire about resetting an heirloom stone, please fill out the contact form above. Re-sets start at $7,995.