Custom Ring Design

Susie Saltzman offers a truly bespoke service built around quality, value, and connection. We pride ourselves in the assurance that your complete experience, from initial consult through receipt of your custom engagement ring, is as close to perfect as humanly possible.

Our custom process allows you to walk through the entire design creation process alongside Susie. Through collaboration and expert guidance, our hope is to earn the title of your go-to jeweler for every milestone to come.

  • 01/ Discovery Consultation We’ll talk through your vision, timeline, budget, and our design process to ensure that we’re aligned and a perfect match!
  • 02/ Diamond Selection Once we’re aligned on process and have an initial vision for your ring, we’ll source the perfect natural or lab diamond(s) for it.
  • 03/ Design Collaboration Time to talk details from basket to band, and prongs to accents— no detail goes untouched while we dream up a design that’s so you.
  • 04/ Custom Fabrication Now you sit back while our team does what we do best: design. Our artisan jewelers bring the ring design to life.
  • 05/ Quality Assurance No detail is overlooked as we prepare your ring for pick up/shipping. Don’t worry, you’ll sign off on it before she’s out the door, too!
  • 06/ Keep in Touch! Please keep in touch, send pics, and updates on how the engagement/wedding go! A love for design got me here, but the relationships made along the way are what keep me loving this work so much.

While some pieces are read to ship, most of our jewelry is made to order. Rest assured, if you’ve received confirmation, we've received your order and your piece is in the works!

We will be in touch within 3-4 weeks when it is ready to ship!


Of course! Custom design is our speciality. While some signature designs make it to the Shop, most are brought to life uniquely for someone special.
We love hearing about your vision, and whether or not you find inspo in styles on the site or social media, we’d love to bring it to life!


We share not only our signature styles but also our many one-of-a-kind custom designs on social. If you’re interested in custom design and a specific style piques your interest, please fill out the form above. We’d love to chat more!


Absolutely! We’ll hold your hand through every step of the design and fabrication process. Our collaborative approach ensures we have your input and approval at every milestone, and we’ll provide as much or as little guidance as you need, depending on your vision!


From our initial discovery call through design, sourcing, hand-selecting, and putting the final touches on your stone, setting, and all, we typically work together for 6-8 weeks.

Yes! All of our diamonds are ethically sourced and adhere to the Kimberley Process.


Absolutely.
We can custom design using natural or lab grown diamonds- depending on your preference, budget, vision, etc.!
I actually have a whole brand dedicated to lab diamond jewelry. You can check it out here!


Everything is custom made in New York City in our exclusive jeweler's shop.


We see custom-design clients in person in NYC, by appointment only.
Before scheduling an in-person session, we first require a call to learn more about you and explain our custom process to tailor the appointment specifically for you if you’d like to move forward!


No problem! We have clients all over the world!
You can custom design with us from anywhere. We stay in close contact with our clients via video, phone, and email to ensure you’re involved every step of the way.


While we will sometimes re-set heirloom diamonds on a case-by-case basis, we do not typically set diamonds sourced from outside vendors.
If you’d like to inquire about resetting an heirloom stone, please fill out the contact form above. Re-sets start at $7,995.

Custom Design FAQs