GET IN TOUCH
If you’re interested in creating a custom design, please fill out the form below and we will be in touch shortly. ↓
To inquire about our custom engagement ring process, fill out the form below and someone from our team will be in touch ASAP!
Please note that custom rings start at $15,000.
If you’d like to inquire about resetting an heirloom diamond or have another type of custom jewelry inquiry, shoot an email to custom@susiesaltzman.com and let us know how we can help.
Custom settings for diamond re-sets start at $7,995.
*While heirloom rings can be re-set on a case-by-case basis, we do not otherwise set diamonds sourced from other vendors.
Custom Ring Design Inquiry Form:
FREQUENTLY ASKED QUESTIONS
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While some pieces are read to ship, most of our jewelry is made to order. Rest assured, if you’ve received confirmation, we've received your order and your piece is in the works!
We will be in touch within 3-4 weeks when it is ready to ship!
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Of course! Custom design is our speciality. While some signature designs make it to the Shop, most are brought to life uniquely for someone special.
We love hearing about your vision, and whether or not you find inspo in styles on the site or social media, we’d love to bring it to life!
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We share not only our signature styles but also our many one-of-a-kind custom designs on social. If you’re interested in custom design and a specific style piques your interest, please fill out the form above. We’d love to chat more!
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Absolutely! We’ll hold your hand through every step of the design and fabrication process. Our collaborative approach ensures we have your input and approval at every milestone, and we’ll provide as much or as little guidance as you need, depending on your vision!
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From our initial discovery call through design, sourcing, hand-selecting, and putting the final touches on your stone, setting, and all, we typically work together for 6-8 weeks.
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Yes! All of our diamonds are ethically sourced and adhere to the Kimberley Process.
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Absolutely.
We can custom design using natural or lab grown diamonds- depending on your preference, budget, vision, etc.!
I actually have a whole brand dedicated to lab diamond jewelry. You can check it out here!
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Everything is custom made in New York City in our exclusive jeweler's shop.
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We see custom-design clients in person in NYC, by appointment only.
Before scheduling an in-person session, we first require a call to learn more about you and explain our custom process to tailor the appointment specifically for you if you’d like to move forward!
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No problem! We have clients all over the world!
You can custom design with us from anywhere. We stay in close contact with our clients via video, phone, and email to ensure you’re involved every step of the way.
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While we will sometimes re-set heirloom diamonds on a case-by-case basis, we do not typically set diamonds sourced from outside vendors.
If you’d like to inquire about resetting an heirloom stone, please fill out the contact form above. Re-sets start at $7,995.